Policies and Terms:

Appointments

Patients are scheduled by appointment. On your first visit, a permanent record will be initiated. You will be asked to complete a Patient Registration Form. You may print out the form and complete it before the first appointment. Try to arrive a few minutes before your scheduled time. Call 713.797.9200 to speak to an office receptionist.

Canceling an Appointment

If you are unable to keep your appointment or if you are going to be late, for any reason, please call the office as soon as possible. This courtesy allows the office to be of service to other patients. The answering service will relay messages to the staff in case the office is closed. The office has a  prior 24 hour cancellation policy that is subject to a $25.00 cancellation fee should you cancel the same day of, or not show up for the appointment. This fee is not punitive; it is to cover the costs of the staff gathered for your visit and is charged regardless of the reason you cancel.

Office Visits

In an effort to keep medical costs down, it is asked that you pay for all office visits, lab, etc. at the time services are rendered. You may use your personal check or cash. New patients should be at the offices 30 minutes prior to scheduled time to complete required forms. Established patients should arrive 15 minutes prior to scheduled time.

Charges for office visits and surgery are determined by the time spent and vary with the severity of the problem. These charges are competitive with other area specialists. Fees reflect the level of care you will receive and the degree of training by the physician and staff.

Medical Records and Confidentiality

All your medical records are confidential. Your medical records or any part(s) of them will ONLY be released if you give written authorization. Information regarding your condition will not be given to your employer, friends, or relatives without your permission. The only exception to this is when required by law.